Packing & Shipping

Indo Island Stone can arrange shipping for you. We packed, palleted, load and shipped your order goods to your nearest harbour port.

Shipping, packaging and insurance charges are determined by the size, weight and value of your purchase. Options include blanket wrapped delivery, custom boxing or crating (See picture) and shipped by a reputable carrier.

The shipping cost will be quoted for each design before ordering, upon request. Please discuss with us any special delivery circumstances (such as limited access to the delivery location, stairs, elevators, required time windows, etc.). Shipping charges will be added to the balance payment for the order and are due in full before shipment date. Shipping charges are non-refundable.

On all sales, you are responsible for all costs after the ship arrives at the port of international arrivals. These costs can include but may not be limited to customs duty, stevedore, demurrage, warehousing, pick-up, and all landed delivery charges from the port of entry to your final destination. Shipping Charges are never discounted.

Stone are heavy cargo, we always suggested to use 20FT container to the client. Based on proforma order, we will calculated and send proforma invoice with volume and weight of the order. Below some picture while we loading ordered goods into container.

We do accept purchased and shipment through LCL thoughout the world, please contact us for further details on charges or port-to-port destination close to you.

Shipping Time:
You will be quoted an estimated delivery time when your order is ready for shipment. We will provide you with all the information to track and coordinate your delivery time with a reputable shipper. We will be sure to inform you if the ship date changes for any reason.