Terms & Conditions

ORDER
Your receipt of an order confirmation in any form does not necessarily constitute finality of the sale. Indo Island Stone retains the right at any time after receipt of your order to accept or decline it for any reason. We may require additional information and/or verification before accepting the order. Submit your orders online, by fax, phone, mail, or e-mail. Please indicate items, material, finish, texture, and dimensions if applicable. We do accept custom design with a prior arrangement needed, this includes any design shown on our website, any custom variation of a design shown, or your own design concept.
Minimum Order:
Approximately 1 container 20' Ft. The lead time is 30 Days after deposit received.

PAYMENT
To place an order with Indo Island Stone, we require a 50% deposit of the total purchased amount. The balance of the order and any associated shipping or sales tax costs would then be due upon completion of the order and before shipping (Ussually 3 days before shipping). We will contact you shortly before completion to arrange final payment and shipping arrangements.

Larger custom projects may have slightly different payment terms and those would be specified within our written price quote for each project. The receipt of your deposit for any given product or project will indicate that you have read and understand our company's Terms & Conditions and agree with them. Please feel free to ask us any questions that you might have.

PACKING & SHIPPING
Shipping, packaging and insurance charges are determined by the size, weight and value of your purchase. Options include blanket wrapped delivery, custom boxing or crating (See picture in the left) and shipped by a reputable carrier.

For more information please view Packing & Shipping

Thank You and Regards,
Indo Island Stone Company